Process Advisory
MaGC offers a host of services to its clients for setting up of internal systems and processes and providing assurance on the same. Our unique approach to process consulting is governed by the 3PT® framework. The framework recognizes that no process improvement initiative can be implemented unless the Policy, Process, People and Technology aspects are addressed.
MaGC helps its clients outline their Mission, Vision and Goals;develop policies and strategies to achieve them. We also advise clients on re-engineering business processes for efficiency and control, implement process automation, and align their people practices to organizational objectives. Customized tools such as AEM and LAMP are deployed depending on the nature of client’s requirements. Hand-holding clients on change management aspects during implementation is one of MaGC’s strengths. This has helped in implementing sustainable, continually improving systems.
Under this practice area, MaGC offers
the following services:
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- Process Studies – Mapping business processes, identifying gaps, analyzing with risk ratings
- Preparation of comprehensive Business Process Document applying the LAMP™ tool and 3PT® framework
- Process Reengineering and improvement – identifying technology touch points and controls
- Productivity enhancement initiatives design and implementation
- Preparation of manuals such as Accounts Manual, Budget Manual, Operations Manual with Standard Operating Procedures, Software User Manual, HR Manual, guidelines for regular organizational functions
- Process Audit
- Design and support in setting up Management Information Systems (MIS)
- Design and implementation of spreadsheet-based Costing systems with sensitivity analysis for decision making
- Performance Management Systems- identifying Key Performance Indicators across multiple functions, designing, and implementing sensitivity dashboards for decision making.Performance Management Tools to measure process and people performances.
Process Advisory Success Stories
Implementation of Costing System
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Process Documentation for Project PURE
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Process Documentation for Land Reforms Project
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Process Consulting – HR & Administration
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Process Audit in the Software Industry
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Business Process Reengineering for a State Cricket Association
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Business Process Documentation for a Microfinance Institutions
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Study and Gap Analysis of Expenditure Bill Processing at BESCOM
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Process Documentation for Customer Support function
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Process Taxonomy for the Education Sector
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Brochure detailing our capability in Process Advisory can be downloaded here.